- Cancellation Policy / No Show Policy
Notice of cancellation must reach the CENTRAL RESERVATION (Telephone: (65) 6298 8889, Fax: (65) 6396 8356, Email: email@example.com) and duly acknowledged by the same office 72 hours (3 days) ahead of arrival date.
If the guest failed to show-up on the arrival date (No Show) or cancellation of room reservation is done after the 72 hours threshold (3 days prior to the arrival date), a one night room charge will be imposed.
- Shorten Stay Policy
If guest shortens his stay, the Hotel Management will impose a one night room charge as a last-minute cancellation, and refund the balance either through cash or credit card or thru Paypal, depending on how the first payment was received.
The guest shall be responsible for the replacement / reinstatement of any items damaged through misuse or other act of abuse. This shall apply whether the damage was deliberate or accidental.